Description by the Specified Commercial Transaction Law

Distributor Name

Prime 1 Studio Co., Ltd

Representative

Representative Director and President: Rie Matsumoto　

Location

6-36-2 Asakusa,

Taito-ku, Tokyo-to

Japan

Contact

Email: support@cutie1.com　

Homepage

https://cutie1.com

Sale Price

All sale prices include consumption tax. Please refer to each product page for details.

Required Payment Other than the Price of Goods

The customer is responsible for all shipping and handling charges.

If you are unable to receive the product and need it to be resent, you will be billed for the full amount of shipping costs required for resending.

Payment Methods

Credit card payments and online bank payments are accepted.

　　Accepted Credit Card.

　　VISA, MASTER

　　Payment Period

　　May vary by the credit card company.

　　Accepted Net bank payment

　　PayPay Bank, Rakuten Bank

　　Payment Period

　　Please pay at the time of order.

Time of Delivery of Products

In-stock items are usually delivered within 7 business days after you place your order.

For pre-ordered items, you will be notified by email as soon as the delivery date is confirmed.

(We will notify you by email if the shipping date is delayed due to weather, shipping company's circumstances, or any other reasons.)

Returns and Exchanges

Please note that we do not accept returns or exchanges for customer reasons.

Returns and exchanges due to product initial malfunction will be accepted within 30 days of receipt. Shipping costs will be borne by Prime 1 Studio.